Privacy Policy

1. Introduction

Welcome to Freezone ("we", "our", or "us"). We operate the Freezone marketplace platform available at freezonett.com and via our Android application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, and password when you register.
• Listing Information: Details, descriptions, images, and pricing you provide when creating listings.
• Location Information: General location data to help connect buyers and sellers in Trinidad & Tobago.
• Device Information: Device type, operating system, and browser type for app functionality.
• Usage Data: Pages visited, features used, and interactions within the platform.

3. How We Use Your Information

• To create and manage your account
• To display and manage your listings
• To facilitate communication between buyers and sellers
• To process payments for featured listings
• To improve our platform and user experience
• To send important notices and updates about your account
• To prevent fraud and ensure platform security

4. Sharing of Information

We do not sell your personal information. We may share your information with third-party service providers that assist us in operating our platform, including hosting providers (Vercel), database services (Supabase), and payment processors. These providers are obligated to protect your information and use it only for the services they provide to us.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at the email below.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of non-essential communications

8. Children's Privacy

Freezone is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: khaliff@email.com
Website: https://freezonett.com/contact